| Never | Almost never | Rarely | Often | Very often | |
| Criticizing | |||||
| Judging | |||||
| Counseling | |||||
| Edifying | |||||
| Distrust | |||||
| Excessive interruptions in conversation | |||||
| Changing of subject | |||||
| Overloading the number of information | |||||
| Incomprehensible language | |||||
| Contradiction between verbal and nonverbal signals |